Evidence

The record of what the agent did, what the shopper approved and what happened to the order.

Every agent action and every order step is recorded as an event that can’t be changed. Together these events are the evidence trail: a record of who did what, and when.

The trail answers questions after the fact. Did the agent search before it bought? Did the shopper see the total before approving? When did the merchant confirm? These come up in support tickets, refund requests and audits.

Two kinds of event

Events	What they record	Tool	Example
Session events	What the agent did	get_session_events	Searched for AA batteries, created a cart
Order events	What happened to the purchase	get_order_events	Mandate issued, merchant confirmed

A session that ends in an order links to it through orderId. Session events show how the agent got there. Order events show what happened next.

get_session_events:

[
  {
    "tool": "search_catalog",
    "durationMs": 1200,
    "resultSummary": "AA batteries → 10 products",
    "failed": false,
    "timestamp": "2026-10-24T10:00:10Z"
  }
]

get_order_events:

[
  { "label": "Mandate issued", "timestamp": "2026-10-24T10:02:00Z" },
  { "label": "Merchant confirmed", "timestamp": "2026-10-24T10:04:10Z" }
]

Both lists come back oldest first.

Execution steps

get_order also returns executionSteps: each step AgentMall ran to place the order, with its state, how long it took and a correlationId for tracing it.

{
  "executionSteps": [
    {
      "name": "Catalog search",
      "state": "succeeded",
      "correlationId": "trace_01K8V6_catalog",
      "durationMs": 1200
    },
    {
      "name": "Cart creation",
      "state": "succeeded",
      "correlationId": "trace_01K8V6_cart",
      "durationMs": 900
    },
    {
      "name": "Checkout submit",
      "state": "succeeded",
      "correlationId": "trace_01K8V6_checkout",
      "durationMs": 8400
    },
    {
      "name": "Order confirmation",
      "state": "running",
      "correlationId": "trace_01K8V6_confirm",
      "durationMs": null
    }
  ]
}

A step’s state is pending, running, succeeded or failed.

What the trail shows

Question	Where to look
What was the agent looking for?	Session events: the searches and products it viewed.
Did the shopper approve this?	Order events: approval requested, then mandate issued.
Was the order placed?	Order events and execution steps.
What was charged and refunded?	get_order_receipt. See Order flow.
Was a return handled?	Order events: return requested, approved, refund completed.